We pride ourselves in the environment in which we work and treat our patients.
Reception
We have lots of friendly staff who are there to help without long queues. Please talk to any of our Reception Team to help sort out any problems.
We have Medicare Easyclaim facilities to allow you to claim your Medicare rebate immediately.
EFTPOS facilities are available, and we accept most cards except Diners, Amex and Bartercard.
Nursing Staff
We have a fantastic team of Nurses who are here to help.
Our Nurses are able to help triage and priorities urgent and emergency cases.
They can give telephone and face-to-face advice.
Having more than one Nurse ensure Vaccines are given simultaneously to avoid unnecessary discomfort.
Please call and ask to speak to our Nurses anytime on 55477733.
Parking
We have convenient parking directly in front of our practice. Disabled spots are included. An undercover park is located a short stroll away.
There are no stairs and disabled access is excellent.
Waiting Room
We have a large spacious waiting room which generally means you will be able to wait comfortably without feeling crowded.
If you are particularly unwell, please talk to reception staff and we will move you to a quiet area with a bed to lie down if necessary.
Toilets
We provide a disabled access toilet with Baby change facilities for your comfort.
Treatment Room
We pride ourselves in the large well-appointed treatment room in our practice. Many of our patients say it “looks more like an Emergency Department than a doctor’s surgery”!
We have 2 emergency beds with full resuscitation equipment.
We provide Oxygen, Suction, Cardiograph, Spirometry, Defibrillator, Intravenous resuscitation, Airway control, Vaccination, Injections, Dressings, Advice and more.
We also have a dedicated room for our Wave Brilliance Incontinence Chair.
Our Procedure room is like a mini surgical theatre. Well-appointed with ensured privacy.
Consulting Rooms
We have 13 Doctors consulting rooms. All are spacious and comfortable.
A separate Nurse Consulting room allows private consultations with our Chronic Disease Management nurses.
QML Pathology
QML pathology are conveniently located next door.